Background.

Viewics, a leading medical analytics company, utilized an Office365 tenant based in India for its operations. As part of its global expansion and restructuring efforts, the company decided to move its Office365 tenant to the USA. This Office 365 Tenant-to-Tenant Migration included the movement of emails, OneDrive data, and SharePoint sites. Viewics contracted SmartNet Software Pvt. Ltd., a known IT solutions provider, for this project.

Objective.

Seamlessly migrate all data (email, OneDrive, SharePoint) from Viewics’ Office365 India tenant to the USA tenant with minimal disruption to business operations.

Challenges

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  1. Data Volume: Massive amounts of data, especially in SharePoint libraries, posed a challenge for a timely migration.
  2. Downtime: Minimizing downtime was crucial as Viewics relied heavily on their data for daily operations.
  3. Data Integrity: Ensuring no loss of data during the migration.
  4. Compatibility: Addressing potential issues between different Office365 regional versions.

The Solution.

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  1. Pre-Migration Assessment: SmartNet began with a thorough assessment of Viewics’ existing setup to understand the data structure, volume, and potential pitfalls.
  2. Migration Blueprint: A detailed plan was designed, specifying the sequence of migration (emails first, then OneDrive, followed by SharePoint).
  3. Trial Run: A trial migration was executed for a small set of data to anticipate any unforeseen challenges.
  4. Downtime Planning: SmartNet coordinated with Viewics to schedule migration during off-peak hours to minimize business disruptions.
  5. Data Movement: SmartNet utilized specialized tools tailored for Office365 migrations to facilitate a seamless transition.
  6. Validation: Post-migration, an extensive validation process ensured that all data was accurately transferred and that there was no data loss.
  7. Training: SmartNet provided training to Viewics’ staff on any changes they might encounter due to the tenant change.

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