SAP Supercharges Copilot Joule with Collaborative Capabilities to Ignite the Enterprise AI Revolution

SAP is once again redefining the future of business with groundbreaking AI innovations introduced at TechEd 2024 in Walldorf, Germany. SAP SE (NYSE: SAP) announced powerful new capabilities for its generative AI copilot, Joule, enhancing its ability to transform business operations. The innovations include collaborative AI agents, a new SAP Knowledge Graph, and advanced developer tools — all designed to boost productivity, streamline workflows, and empower businesses to make smarter decisions with AI-driven insights.

Supercharging Joule for Smarter Business Operations

On the eve of its first anniversary, Joule is taking a major leap forward. SAP has expanded Joule’s capabilities to support 80% of the most commonly used business tasks within SAP’s ecosystem. The latest update introduces collaborative AI agents that work together to handle complex, cross-functional business processes.

These collaborative multi-agent systems combine specialized expertise to automate and optimize business workflows. By working together, these AI agents reduce operational silos and enable employees to focus on strategic and creative work.

Two Key Use Cases for Collaborative AI Agents:

1. Dispute Management:
   Autonomous AI agents analyze and resolve disputes related to incorrect and missing invoices, unapplied credits, and duplicate or denied payments. This helps businesses improve cash flow and strengthen customer relationships.

2. Financial Accounting:
   AI agents automate key financial processes like bill payments, invoice processing, and ledger updates while quickly resolving inconsistencies or errors. This increases operational efficiency and accuracy in financial reporting.

Harnessing the Power of Data with SAP Knowledge Graph

SAP is also unlocking new business insights with the launch of the SAP Knowledge Graph, available through SAP Datasphere and Joule starting in Q1 2025. This solution allows businesses to map and understand relationships across SAP’s vast data ecosystem.

The Knowledge Graph creates ready-to-use connections between business entities such as purchase orders, invoices, and customers. This simplifies data modeling, reduces errors, and enables businesses to make data-driven decisions more confidently. By grounding AI models in SAP-specific business semantics, the Knowledge Graph ensures that AI-generated insights are accurate and relevant.

Empowering Developers with Next-Generation Tools

SAP’s AI innovations extend to developers as well, enabling them to build more intelligent applications faster. New generative AI developer features in SAP Build include:

• Code Explanation and Documentation Search: Reduces development time for Java and JavaScript developers.
• Extensibility Wizard: Allows developers to access SAP Build directly from SAP S/4HANA Cloud Public Edition, simplifying the extension process.
• ABAP Cloud Development Tools: ABAP developers now have seamless access to ABAP Cloud development tools from SAP Build, accelerating the creation of AI-powered applications.

Closing the Digital Skills Gap

SAP has already fulfilled its goal of upskilling 2 million people worldwide by 2025. Through free training, role-based certifications, and hands-on developer opportunities, SAP is helping businesses bridge the digital skills gap and build a future-ready workforce. The company continues to expand its portfolio of AI-related learning resources, including courses on generative AI, AI ethics, and SAP’s advanced AI platforms.

Transform Your Business with SAP AI Innovations

SAP’s latest AI advancements reinforce its leadership in enterprise applications and business AI. By combining the power of AI with deep business expertise, SAP is enabling businesses to unlock new levels of efficiency, accuracy, and strategic insight.

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SAP’s commitment to innovation ensures that businesses have the tools they need to thrive in an AI-powered world. With Joule’s new collaborative capabilities, the SAP Knowledge Graph, and enhanced developer tools, SAP is setting the standard for the future of intelligent enterprise operations.