Artificial intelligence (AI) is rapidly transforming the way we work, and Microsoft Copilot is at the forefront of this shift. Over the past nine months, Microsoft collaborated with 58 companies and analyzed the work habits of 6,317 employees to uncover how AI is reshaping workplace productivity. At SmartNet Software, we are committed to helping businesses unlock the full potential of AI through innovative solutions. Here are three key insights from the study that reveal how AI is changing work patterns—and how your business can benefit from adopting Microsoft Copilot today.
1. AI Is Liberating Employees from Email Overload
Email overload remains a major productivity challenge, with the average person reading four emails for every one they send. The study showed that Microsoft Copilot is helping employees spend less time managing emails and more time focusing on meaningful work.
✅ 31% less time spent on emails – Employees at a consumer goods company saved 50 minutes a week using Copilot’s email summarization feature.
✅ 23% less time on emails – A telecommunications company’s employees saved 40 minutes per week by relying on Copilot to summarize and streamline email reading.
✅ Fewer emails read – A telecom company saw a 21% decrease in emails read for one to 10 minutes and a 19% drop in emails read for over 10 minutes.
By automating the sorting and summarization of emails, Copilot is helping businesses reduce information overload and increase focus time.
2. Meetings Are Becoming More About Value Creation
Meetings are essential for collaboration, but they often consume valuable time. The study revealed that Copilot helps reduce time spent in meetings and increases the value of time spent together.
✅ 16% less time in meetings – A consulting firm saw a notable reduction in meeting time, allowing employees to focus on deep work.
✅ 12% more meetings left early – An energy company found that employees were comfortable leaving meetings early because they could rely on Copilot for notes and follow-ups.
✅ Streamlined content creation – A team at Dow used Copilot to draft technical white papers during meetings, cutting down the time needed for back-and-forth revisions.
By handling meeting summaries and action points, Copilot allows employees to focus on strategic conversations rather than administrative details.
3. AI Is Driving Co-Creation and Collaboration
Copilot is not only improving individual productivity—it’s enhancing team collaboration. The study showed that employees using Copilot are working more efficiently together and producing higher-quality work.
✅ 41% boost in Word sessions – A consumer goods company saw a significant increase in document creation with Copilot.
✅ 58% more document creation – A law firm and a telecom company reported more active use of Word, driven by AI-powered assistance.
✅ 33% increase in co-edited documents – Employees at a financial services company collaborated more effectively using Copilot.
✅ 82% increase in document comments – A national postal service found that Copilot encouraged more team interaction and feedback.
Copilot is helping teams move faster from concept to completion, fostering a more iterative and collaborative work environment.
🚀 Transform Your Business with Microsoft Copilot
At SmartNet Software, we believe AI is the future of work. Microsoft Copilot is already proving its value by freeing up time, enhancing meetings, and improving team collaboration. Don’t get left behind—unlock the power of AI today.
👉 Get your Microsoft Copilot today and see how AI can elevate your business productivity! Contact us.
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